Shipping and Delivery
What is Ineshi's delivery information?
Domestic Shipping - Australia
All orders are shipped from our warehouse in Sydney
We offer free standard shipping for orders over $60 AUD within Australia
Standard Parcel Post Delivery
Shipping times will vary depending on destination state and postcode
Estimated delivery is 3-5 business days from dispatch day
Free for orders above $60 AUD
Express Post Delivery
Estimated delivery is 1-2 business days from dispatch date (3-4 business days for NT, WA, and rural postcodes)
Starting from $10 AUD and capped at $15 AUD
How soon can I expect my order?
All orders ship next business day unless stated otherwise on our product pages. Below is a guideline on when you can expect to receive your order
In stock - Products are in stock at our Sydney warehouse and available to be dispatched next business day. Once shipped, you can expect your order within 3-5 business days with standard shipping. Express will take 1-2 business days.
Pre-order - Products are available on an incoming shipment. If an item is on pre-order, it will be communicated through the product page with estimated dispatch dates. Once dispatched, you can expect your order within 3-5 business days.
While we will do all we can to ensure your order is dispatched on time, Ineshi are not held responsible for conditions beyond our control such as severe weather, service interruptions and incorrect addresses provided at checkout.
What is carbon neutral shipping?
Carbon neutral shipping refers to the practice of offsetting the carbon emissions generated during the transportation of goods from one location to another.
We're committed to sustainability and reducing our carbon footprint. That's why we've pledged to remove carbon dioxide (CO2) from all our orders by supporting cutting-edge companies that remove carbon from the air.
For every order we receive, a formula is used to calculate the estimated shipping emissions. Based on those estimates, a portion of our revenue goes to carbon removal companies that have been vetted by scientists from Carbon Direct. Those companies use that money to remove however much carbon our shipments created. Any extra funds go toward the further development of carbon removal technologies.
By engaging in carbon neutral shipping, we aim to help mitigate the environmental impact of transportation and work towards a more sustainable future.
Do you deliver to PO Boxes?
Yes! We can ship to PO Boxes, Parcel Lockers, and business and residential addresses Australia wide
However with bulkier items such as furniture, we use a third party courier service, which cannot deliver to PO Boxes. A residential address is required for these items.
Do you ship internationally?
Our Marshmallow Dog Beds are available for international shipping to the UK and New Zealand.
Flat rate to NZ is $80 AUD
Flat rate to UK is $100 AUD
Unfortunately, our bulkier items such as bed frames are only available in Australia.