SHIPPING INFORMATION

STOCK AVAILABILITY

We produce in limited runs to maintain quality and reduce excess. As a result, some designs may occasionally be available on pre-order while they're in production or part of an incoming shipment.

Estimated dispatch dates are displayed above the 'Add to Cart' button on each product page.

In Stock – Available at our Sydney warehouse and ready to be dispatched.

Ships _______ – Currently on an incoming shipment and expected to dispatch within the estimated timeframe shown on the product page.

Once the shipment arrives, orders are typically dispatched within 1–2 business days.

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DELIVERY INFORMATION

Every order is carefully prepared at our Sydney warehouse before being handed to one of our trusted delivery partners.

Delivery timeframes vary depending on product availability, order size, and destination. An estimated guideline is below.

 

DELIVERY OPTIONS

Choose the delivery option that best suits you. From our complimentary Standard Delivery to Room of Choice Delivery for larger furniture and added convenience.

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Standard Delivery

A convenient option for smaller furniture and home décor that can be easily carried inside and assembled yourself.

Delivery cost: Complimentary

Delivers to: Australia-wide

  • Delivered to your front door or ground floor entrance.
  • Larger items may require assistance from the driver to your property's ground floor entrance.
  • Does not include a scheduled delivery date, delivery into your home, unpacking, assembly, or packaging removal.

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Room of Choice (Coming soon)

Our most convenient delivery experience for larger furniture items such as bed frames, dressers and bedside tables. Your order is delivered directly into the room of your choice, making setup that little bit easier.

Delivery cost: From $79

Available: Metro Sydney, Melbourne, Brisbane, and selected regional areas.

Delivery pricing is calculated based on your delivery location and will be shown at checkout before payment.

  • Convenient SMS delivery booking lets you choose a delivery date that suits you.
  • Live delivery tracking on the day of arrival.
  • Furniture is carefully placed into the room of your choice.
  • No heavy lifting required.
  • Does not include unpacking, assembly, or packaging removal.

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Small/Non-bulky items

Small items/accessories are delivered by Australia Post or other carriers.

Standard Shipping

  • Complimentary on orders over $60.
  • $10 flat rate for orders under $60.

Express Shipping

  • From $10, capped at $15.
     

DELIVERY TIME FRAMES

Delivery timeframes vary depending on the delivery partner, destination, and service selected. Please use the estimates below as a general guide.

Standard Shipping

  • 1-2 business days: Metro NSW and VIC
  • 2-4 business days: Metro QLD, ACT and SA
  • 4-8 business days: Metro WA, NT and TAS
  • 5-10+ business days: Rural WA, NT, TAS 

Express Post (Small items only)

  • 1-2 business days: NSW, VIC, QLD and ACT
  • 2-4 business days: SA, WA, NT and TAS

 

CARBON NUETRAL SHIPPING

We believe thoughtful design extends beyond the products we create. That's why every order supports carbon removal through Shopify's Planet program, helping offset the estimated emissions generated during shipping.

For each order, a portion of our revenue contributes to scientifically vetted carbon removal projects, supporting innovative technologies that help remove carbon dioxide from the atmosphere.

While no shipping method is completely emissions-free, we're proud to take meaningful steps towards a more sustainable future.

 

RECEIVING YOUR ORDER

When your order arrives, we recommend inspecting both the items and surrounding area before signing for delivery. If you notice any damage, please notify the delivery partner immediately and contact us with photos so we can assist you as quickly as possible.

For added peace of mind, we recommend keeping the original packaging for a short period after delivery, as it may be required if support is needed.

We aim to respond to all enquiries within 1–2 business days.

If a warranty claim is approved, we'll arrange a repair, replacement, substitute product, or refund in accordance with your Australian Consumer Law rights and subject to product availability.c

 

INTERNATIONAL DELIVERY

We only deliver within Australia and do not offer international shipping.